Here are some frequently asked questions that new users often ask about PLAIO:
What is PLAIO?
PLAIO is a comprehensive planning solution designed specifically for the pharmaceutical sector. It offers various modules like Demand & Supply Planning, Manufacturing Planning, and Purchase Planning to streamline planning processes and enable data-driven decision-making.
What kind of support does PLAIO offer?
PLAIO offers a comprehensive knowledge base that provides step-by-step tutorials, troubleshooting help and deeper insights into the features. You can contact our support team for more specific queries or personalized assistance.
How do I set up single sign-on (SSO)?
To configure single sign-on authentication for your Azure AD users on PLAIO, you'll first create a new app registration in Azure Portal under Azure Active Directory. After specifying some key details and setting up a client secret, you'll record the Application (client) ID, secret value, and OpenID Connect metadata document value. You share this information securely with our team and we will finalize the setup on our end.
How can I integrate PLAIO with my existing ERP system?
PLAIO's integration with your existing ERP system is facilitated by our team of expert consultants. They will work with you to ensure seamless data exchange and the integration of relevant systems.
How does PLAIO's demand planning module work?
PLAIO's Demand Planning module provides a centralized hub for all your demand information. It consolidates data from various SKUs and markets, providing a comprehensive view of your demand landscape. The module also uses advanced statistical forecasting, allowing for manual inputs for optimum precision.
Can I upload my demand data via Excel to PLAIO?
Yes, PLAIO supports Excel uploads for demand data. You can update your demand data through data source connections, like ERP systems or databases, or via Excel uploads.
What kind of manufacturing data can I visualize with PLAIO's Supply Planner?
PLAIO's Supply Planner allows you to visualize manufacturing data down to product strength levels. It provides insights into your manufacturing capacities and planned production quantities and lets you track change history within the supply plan.
Can I manually override the purchase suggestions provided by PLAIO?
Yes, PLAIO allows for manual overrides. If the circumstances call for it, you can modify the automated purchase suggestions based on your experience and knowledge.
Where can I find resources to help me get started with PLAIO?
You can find various resources like user guides, tutorials, and video demonstrations in our knowledge base to help you get started with PLAIO. For more personalized assistance, you can also reach out to our support team.
What do I do if I encounter a problem or need support with PLAIO?
If you encounter any issues or need support, you can reach out to us via our chat or through our email, [email protected]. Our team is ready to help you with any questions or challenges.
How does PLAIO ensure the security of my data?
PLAIO prioritizes data security. We employ advanced encryption techniques and follow strict access control policies to ensure the safety and confidentiality of your data.
Can multiple users access PLAIO at the same time?
Yes, multiple users can access PLAIO simultaneously. PLAIO enables team collaboration and supports multiple users working concurrently on different tasks.